Your insurance company wants your vehicle properly repaired and you to be completely satisfied with their claim service.

You have specific rights and obligations that you should be aware of

• Review your policy
• Understand your rights

Important items to review

• Are you covered for towing expense if your vehivle is not driveable?
• Do you have Rental Coverage while your vehicle is being repaired, and how much does it cover?
• What is the deductible you will be responsible for paying when the repairs are completed?
• What type of claim is considered a comprehensive deductible?
• What type of claim is considered to be a collision deductible?

We have been dealing with insurance companies for over 30 years, and believe the companies who really care about the customer truly are interested in quality repairs. They are concerned with prompt, curteous service that includes quality craftmanship. Others provide us with the challenge of negotiating a fair price in order to bring a vehicle to its pre-loss condition. In either case we will be happy to work with your insurance company to minimize your inconvenience.

Direct repair business relationships with:

• Amica Mutual Insurance Company
• Travelers Insurance Company